Contact

Blocks Master is operated by Client Care Solutions CCS-Global. However you reach us, a person reads it.

How to reach us

• Email — management@ccs-global.net
• Phone — +201055599553
• Office — 37 Abdel Razak Al Sanhouri, Nasr City, Cairo

If you are a travel agency

To open an account, use the “Request access” form on the home page, or write to us with your agency name, country and IATA or licence number. We normally reply within one working day.

If you are a passenger

Please contact the travel agency that sold you your ticket first. They hold your booking and can change, cancel or reissue it; we cannot act on a booking without them. If you cannot reach them, write to us and we will help them respond.

If you are a developer

Access to the Partner API is arranged through the agency you are working with. They ask us for a key and pass it to you, along with a sign-in for the documentation.

Privacy requests

To ask what personal data we hold, to correct it or to have it deleted, write to management@ccs-global.net with enough detail to find the record. We answer every request, and we say no only where a law or an accounting rule requires us to keep something.